Grievance Redressal Policy
How we handle user grievances and complaints.
This Grievance Redressal Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
1. Purpose
Wynk Jobs, a unit of Tech Wynk IT Solutions LLP (LLPIN: AAM-9202), is committed to addressing user grievances in a timely and effective manner.
2. Scope
This policy applies to all users of the Wynk Jobs platform, including:
- Job Seekers
- Employers and Recruiters
- Website visitors
3. Grievance Officer
In accordance with Indian law, the contact details of the Grievance Officer are provided below:
Grievance Officer
Entity: Tech Wynk IT Solutions LLP
LLPIN: AAM-9202
Registered Office:
No 4, 9th Cross, Giriyappa Layout,
C. V. Raman Nagar Post, Kaggadasapura,
Bangalore - 560093, India
Email: grievance@wynkjobs.com
4. Filing a Grievance
Users may submit grievances related to:
- Account issues (access, suspension, termination)
- Data privacy concerns
- Content violations
- Billing disputes
- Fraud or misuse of the platform
Grievances should be submitted via email with sufficient details including:
- Your registered email address
- Description of the issue
- Supporting documentation (if any)
- Expected resolution
5. Resolution Timeline
Hours for Acknowledgment
Days for Resolution
All grievances will be acknowledged within 48 hours and resolved within 30 days from the date of receipt.
6. Escalation
If a grievance is not resolved satisfactorily, users may escalate the matter as per applicable laws.
7. Updates
This policy may be updated periodically.
8. Governing Law
This policy shall be governed by the laws of India.